iOS & Android App · Privacy Policy

Mirus WebStore Privacy Policy

We collect only what is needed to process your order. Your data is never sold or used for advertising.

Effective date: 10 April 2026

Plain-language summary

We use your name, phone number, delivery address, and payment info only to fulfil your orders,. Location is accessed to help you pin your delivery address accurately; the address is stored for delivery and deleted once you remove it from your account. We do not sell data, show ads, or share anything beyond what is strictly required to deliver your purchase.

Who We Are

Mirusoft Consultancy Private Limited ("Mirusoft", "we", "our") operates the Mirus WebStore mobile application available on the Apple App Store and Google Play Store. The app is a white-label storefront that enables local businesses ("Merchants") to sell products and services online to their customers ("you").

Registered address

Mirusoft Consultancy Private Limited, Tamil Nadu, India. Contact: rajesh@mirusoft.in

Data We Collect

Order & delivery information

When you place an order we collect your name, phone number, delivery address, and email address (if provided). This is the minimum information required to process and deliver your purchase.

Payment information

We do not store full card numbers or banking credentials. Payments are processed by Razorpay or collected as Cash on Delivery (COD). Razorpay may retain payment details in accordance with their own privacy policy.

Order history

Your past orders with a specific Merchant are stored so you can reorder easily and the Merchant can track fulfilment. This data lives on Mirusoft's servers.

Device & notification token

When you allow notifications, we store an anonymous Firebase Cloud Messaging (FCM) device token. This token contains no personal information — it is only used to send you order status updates.

App usage (technical logs)

We may record anonymous crash reports and error logs to improve app stability. These logs do not contain personally identifiable information.

What we do NOT collect

We do not collect contacts, photos, microphone or camera data, biometrics, browsing history, or any information unrelated to your order.

Location Data

What is accessed

The app requests the ACCESS_FINE_LOCATION and ACCESS_COARSE_LOCATION permissions ("Location While Using App") on Android, and the equivalent "When In Use" permission on iOS. The permission prompt appears when you first use the address feature.

Why we access it

GPS coordinates are used solely to help you pin or auto-fill your delivery address on the map. This makes it easier to provide an accurate delivery location without typing it manually. Location is never used for advertising, background tracking, or any purpose beyond placing your delivery address.

What is stored and for how long

The delivery address you confirm (e.g. "12 Main Street, Chennai") is stored in our database linked to your account and order so that the Merchant can fulfil the delivery. The raw GPS coordinates are not stored — only the human-readable address you accept.

Your stored address is automatically deleted when:

You remove the address from your account, or
The associated order is marked as delivered and the retention period expires.

You can also delete all your data — including every saved address — at any time through My Account → Delete My Account in the app, or by emailing rajesh@mirusoft.in.

Data shared for delivery

Your confirmed delivery address is shared with the Merchant (store owner) whose store you ordered from, solely so they can prepare and dispatch your order. It is not shared with any other third party.

How We Use Your Data

Order fulfilment

To confirm, prepare, and deliver your order to the address you provide.

Order notifications

To send push notifications about your order status (placed, accepted, shipped, delivered).

Location

To help you pin your delivery address on the map accurately. GPS coordinates are used on-device to auto-fill the address; only the confirmed human-readable address is stored, not the raw coordinates. The address is deleted once the order is delivered or you remove it from your account.

Customer support

To help you if you contact us or the Merchant about an order.

Service improvement

Anonymous, aggregated usage patterns help us improve app performance.

Legal compliance

To comply with applicable Indian laws including the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023.

We never use your data for advertising, profiling, or any purpose not listed above.

Payments

Razorpay (online payments)

Card, UPI, net banking and wallet payments are processed entirely by Razorpay on their secure, PCI-DSS-compliant infrastructure. Mirusoft never stores, transmits, or logs card numbers, CVV codes, or bank credentials.

Cash on Delivery (COD)

No payment data is collected for COD orders. The Merchant collects payment physically upon delivery.

Refunds

Refunds for online payments are processed back through Razorpay to your original payment method. Contact the Merchant to initiate a refund.

Push Notifications

The app requests permission to send push notifications before enabling them. You can revoke this permission at any time in your device's Settings app.

What we send

Order confirmations, status updates (accepted, out for delivery, delivered), and promotional messages from the Merchant whose store you ordered from.

Opting out

Disable notifications in Settings → Notifications → [App name]. You will still receive in-app order status updates when you open the app.

Data Retention

Data type	Retention period
Order details (name, address, items)	3 years for accounting / tax compliance, then deleted
Saved delivery address	Deleted immediately when you remove it from your account, or after the associated order is delivered
Raw GPS coordinates	Never stored — used on-device only to auto-fill the address field, discarded instantly
Payment transaction ID	3 years for accounting / tax compliance
FCM notification token	Until you uninstall the app or revoke notification permission
Crash / error logs	90 days, then automatically deleted
Account / profile data	Deleted immediately upon account deletion request (via app or email)

How to delete your data

You can delete all your personal data — including your saved addresses, order history, and profile — directly from within the app: My Account → Delete My Account. Deletion is processed immediately and cannot be undone.

Alternatively, email rajesh@mirusoft.in with the subject "Data Deletion Request" and the phone number linked to your account. We will complete the deletion within 7 days and confirm by email.

Your Rights

Under India's Digital Personal Data Protection Act 2023 (DPDPA) you have the following rights regarding your personal data:

Right to access

Request a copy of the personal data we hold about you.

Right to correction

Request that inaccurate or incomplete data be corrected.

Right to erasure

Delete all your data instantly via My Account → Delete My Account in the app, or by emailing rajesh@mirusoft.in. Saved addresses are deleted as soon as you remove them or your order is delivered.

Right to grievance

Lodge a complaint with our Grievance Officer at rajesh@mirusoft.in. We will respond within 30 days.

Right to withdraw consent

Withdraw consent for notifications at any time via device settings.

Security

Encryption in transit

All communication between the app and our servers uses HTTPS (TLS 1.2+). Your data is never transmitted over unencrypted connections.

Server security

Order data is stored on servers protected by firewalls, access controls, and regular security reviews. Access is restricted to authorised personnel only.

No stored passwords

The app does not have a traditional account login. Orders are linked to your phone number; no passwords are stored.

Incident response

In the unlikely event of a data breach that affects your personal data, we will notify affected users and the relevant authority as required by the DPDPA.

Children's Privacy

The Mirus WebStore app is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data without parental consent, contact us at rajesh@mirusoft.in and we will promptly delete it.

Changes to This Policy

When we make material changes to this policy, we will post the updated version at https://mirusoft.in/Webstore_Privacy with a new effective date, and send an in-app notification if the change significantly affects how we use your data. Continued use of the app after the effective date constitutes acceptance of the revised policy.

Contact / Grievance Officer

For any privacy questions, data requests, or grievances regarding the Mirus WebStore app:

Company

Mirusoft Consultancy Private Limited

Grievance Officer email

rajesh@mirusoft.in

Website

mirusoft.in

Response time

We aim to respond to all grievances within 30 days.

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MIRUSoft Consultancy

Data type

Retention period

Order details (name, address, items)

3 years for accounting / tax compliance, then deleted

Saved delivery address

Deleted immediately when you remove it from your account, or after the associated order is delivered

Raw GPS coordinates

Never stored — used on-device only to auto-fill the address field, discarded instantly

Payment transaction ID

3 years for accounting / tax compliance

FCM notification token

Until you uninstall the app or revoke notification permission

Crash / error logs

90 days, then automatically deleted

Account / profile data

Deleted immediately upon account deletion request (via app or email)

Mirus WebStore Privacy Policy

Who We Are

Data We Collect

Location Data

How We Use Your Data

Data Sharing

Payments

Push Notifications

Data Retention

Your Rights

Security

Children's Privacy

Changes to This Policy

Contact / Grievance Officer

MIRUSoft Consultancy

Mirus WebStore Privacy Policy

Who We Are

Data We Collect

Location Data

How We Use Your Data

Data Sharing

Payments

Push Notifications

Data Retention

Your Rights

Security

Children's Privacy

Changes to This Policy

Contact / Grievance Officer